Services

FIN-Ex is a highly skilled, leading-edge, and all-inclusive telecom service. Our dedicated management team will develop customized, cost-effective solutions for your company.

FIN-Ex offers a complete suite of telecom products and services throughout the 48 contiguous states, Hawaii and District of Columbia. In addition to comprehensive voice and data solutions, we provide specialized IT, Network, and Management Services to both small businesses and large corporations. FIN-Ex’s knowledge of technical, operational, and regulatory requirements allows us to deliver robust telecom solutions for customers of all sizes across many sectors. We provide consolidated invoicing, detailed reporting, and live ticket submission and monitoring through our online billing portal. Our systems mirror each client’s internal coding conventions and can be set up to reflect billing by G/L, location or store number or any other customer specified variable. Customizable views and permission levels equip our clients with the ability to share pertinent, real time information with key stakeholders across the organization.

Increased operational efficiencies and improved processes realized through sourcing enterprise telecom services from a single provider and utilizing the online billing portal result in additional savings. The telecom inventory optimization facilitated by the detailed usage reports and improved data integrity help FIN-Ex’s clients achieve further cost savings. Our account management and project management teams specialize in tailoring cutting-edge solutions, executing cost-cutting initiatives and streamlining telecom operations.
Invoice Consolidation
FIN-Ex’s proprietary software combines the functionality of many systems, providing users with a single, user-friendly portal that addresses all telemanagement processes: Invoicing, Reporting, Help Desk, Expense Management. FIN-Ex provides a superior invoice management system, allowing customers to dramatically decrease bill processing time and costs. One all-inclusive electronic monthly bill cuts Invoice Processing costs up to 95%. The online billing portal provides clients with the ability to centrally manage all telecom services for every location and gain operational efficiencies, simplifying telecom management.
Reporting
Multiple carriers with varying billing formats and unconsolidated usage data make it difficult for companies to assess telecom services’ effectiveness. Limited information further complicates recognizing unauthorized or inappropriate usage of telecom resources. FIN-Ex’s online billing portal provides users with comprehensive information on each line, making it easy to monitor usage trends and identify problem areas. FIN-Ex’s team of project managers partners with our clients in evaluating their existing platforms and identifying cost saving opportunities.
Pricing Options
Different pricing options allow the client to select the most appropriate contract terms–All pricing frameworks ensure significant savings over RBOC rates. FIN-Ex offers competitive rates for all telecommunications services and guarantees adherence to contracted rates. The dynamic nature of pricing in telecommunications presents a considerable challenge to businesses looking to establish accurate forecasts. Our dedicated account managers conduct thorough billing reviews with the clients to ensure consistency and accuracy of applied rates.
Migration
FIN-Ex’s dedicated project management team helps clients assess the effectiveness of each existing telecom asset. Over several months following the initial service migration, our staff focuses on analyzing usage data for each line with the customer. This information, in conjunction with the previously recorded line designations, allows the client to make strategic business decisions by reducing underused assets, upgrading local and/or long distance usage plans, or moving to a different voice and data solution. We provide our customers with a seamless process and timely delivery for network change and new technology integration.